Updated: 24/2/2026

General Terms

These Terms and Conditions (“Terms”) govern your access to and use of The Village Homestead website (“Website”), operated by The Village Homestead (“we,” “us,” or “our”). By visiting or ordering from the Website, you agree to be legally bound by these Terms.

Eligibility

You must be of legal age in your jurisdiction (typically 18 years or older) and have the legal capacity to enter into binding agreements. Access to or purchases from our Website by minors require parental or guardian supervision.

Our Products and Services

Based in New Brunswick, Canada, we specialize in high-quality handcrafted natural products – soaps, buckwheat hull pillows, lotions, salves, lotion bars, tinctures, and more – for everyday well-being. We reserve the right to introduce new products or discontinue existing ones without prior notice.

Ordering and Pricing

  • All prices are displayed in Canadian dollars (C$) and include applicable taxes where required.
  • Free shipping is available across North America for orders exceeding C$149.
  • We strive for pricing accuracy; however, if an error occurs, we reserve the right to cancel or adjust the order, notifying you promptly.

Payment

Your order is finalized when payment is authorized. You agree to provide accurate billing information. We accept all payment methods displayed at checkout and reserve the right to limit quantities or reject orders at our discretion.

Shipping & Delivery

We offer free shipping to North American addresses for orders over C$179. Our delivery times may vary based on location and shipping provider. You are responsible for any additional duties, taxes, or customs fees. You can see our shipping policy for more details.

Account Registration

You may browse without creating an account. If you choose to register:

  • Provide accurate, current, and complete information;
  • Maintain the confidentiality of your login credentials.
  • Take responsibility for all activities under your account.
    We reserve the right to suspend or terminate accounts for violating these Terms.

Intellectual Property

The contents used on the Website belong to us or our licensors. You may not reproduce, distribute, or create derivative works without explicit written consent.
By submitting user-generated content (e.g., testimonials or images), you confirm ownership or rights to it and grant us a royalty-free license to use, reproduce, and display it in connection with our operations.

Disclaimers & Limitation of Liability

  • Our products are sold “as is” without warranties beyond those provided by law.
  • We disclaim liability for indirect, incidental, or consequential damages from using the Website or products.
  • We do not warrant uninterrupted, timely, or secure access due to factors beyond our control.
     

Indemnification
You agree to defend, indemnify, and hold us harmless from any claims, damages, liabilities, losses, or expenses (including attorney’s fees) arising from your use of the Website or any violation of these Terms.

Modifications to Terms or Service
We may update these Terms at our discretion. Updated Terms will be posted on the Website with an updated “Effective Date.” Continued use constitutes acceptance of such changes.

Promotional Communications
By subscribing to our newsletter or promotional list, you consent to receive marketing content. You may opt out at any time via “Unsubscribe” links or by contacting us directly.

Customer Reviews and Feedback
By completing a purchase with The Village Homestead, you provide your consent to receive periodic invitations via email or other electronic communication to review your order. These communications are intended to collect feedback on our products and services to help us improve your experience. You may opt out of these review invitations at any time by clicking the “Unsubscribe” or “Manage Preferences” link contained within the email, or by contacting us directly.

Governing Law & Dispute Resolution
These Terms are governed by the laws of the Province of New Brunswick and federal laws of Canada. Any disputes will be resolved in the courts of New Brunswick.

Contact Information
For questions, support, or legal inquiries: