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Privacy Policy

First Published: 17:09:2025

1. Introduction

At The Village Homestead (“we,” “us,” or “our”), accessible at https://www.thevillagehomestead.ca, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our Website or purchase our products.

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2. Information We Collect

We may collect both personal and non-personal information:

  • Information you provide directly:

    • When placing an order or creating an account: name, email, billing and shipping address, phone number, and payment details.

    • When contacting us or subscribing to updates: email address or message content.

  • Information collected automatically:

    • IP address, browser type, device identifiers.

    • Usage data such as pages visited, time spent on the Website, and referral sources.
       

3. How We Collect Information

  • Through online forms during account registration, checkout, or newsletter signup.

  • Through cookies and similar tracking tools while you browse.

  • Through communication you initiate (email, phone, contact form).
     

4. Why We Collect Information

We use your personal data to:

  1. Process and fulfill orders.

  2. Provide customer support.

  3. Communicate about updates, promotions, or offers (if you consent).

  4. Improve the Website and services.

  5. Meet legal and regulatory obligations.
     

5. Storage, Use, and Sharing of Information

  • Data is securely stored via our Website platform (Wix) and trusted service providers.

  • Information may be shared with third parties only as necessary to:

    • Process payments and deliver products.

    • Comply with applicable law or protect our rights.

  • We do not sell or rent personal data to third parties.
     

6. Cookies and Tracking Tools

We use cookies to enhance user experience and gather analytics on how the Website is used. You can control or disable cookies in your browser settings, though some Website features may not work properly without them.
 

7. Marketing Communications

By subscribing to our newsletter or opting in at checkout, you consent to receive promotional messages from us. You may opt out anytime using the “Unsubscribe” link in emails or by contacting us directly.

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8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. When no longer needed, data is securely deleted or anonymized.

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9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and request a copy of your data.

  • Correct or delete your personal information.

  • Restrict or object to data processing.

  • Withdraw consent for marketing communications.

Contact us to exercise any of these rights.

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10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Continued use of the Website after updates indicates acceptance.

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11. Contact Us

For questions, concerns, or privacy-related requests, please contact us:

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